Analysis of customer service quality assessment at service companies

Автор: Pelipets T.A.

Журнал: Форум молодых ученых @forum-nauka

Статья в выпуске: 1 (41), 2020 года.

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The article discusses the results of a survey of clients of the beauty salon "Empress" in Kursk, aimed at studying the expectations of clients of the beauty salon, implementing them and improving the quality of service.

Beauty salon, quality of services, quality of service, service, service standards, consumer preferences

Короткий адрес: https://sciup.org/140287195

IDR: 140287195

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