Analysis of work with citizens in the company of medical insurance
Автор: Lebedinskaya A.A., Voloskina E.V.
Журнал: Теория и практика современной науки @modern-j
Рубрика: Основной раздел
Статья в выпуске: 1 (43), 2019 года.
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This article describes the process of the work item for work with citizens of the insurance medical organization. Using the GPSS modeling language, a model of this process was built using the example of an insurance medical organization. An analysis of the results and conclusions about the effectiveness of the item.
Gpss, simulation modeling, qs with unlimited queue, insurance medical organization, characteristics of the quality of customer service, workload and system efficiency
Короткий адрес: https://sciup.org/140273895
IDR: 140273895
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