Smart cities success factors

The modern city is a complex multi-level economic socio-technical system. Information and communication technologies are the foundation of urban transformation. The success of changes requires taking into account formal and informal schemes of public life, ensuring such a quality of the city as diversity. Based on an analysis of the experience of creating «smart cities», the article presents an attempt to summarize the factors affecting the success of such projects. There are two development strategies for the «smart city»: building «from zero» and transforming an existing city.