Analysis of interaction forms between the population and government bodies: current state and development prospects in the context of digitalization

The article analyzes the formats of interaction between citizens and government bodies in the process of forming public policy. It concludes that it is necessary to build trust in government bodies. The article examines the experience of using traditional forms of citizen involvement and successful forms of participation using digital platforms that provide a participatory approach and allow citizens to feel involved and have an impact on making socially significant decisions. The analysis shows that digital practices of citizen participation in the discussion of social projects are developing in different regions of the Russian Federation, but participation is associated with higher levels of human capital.