Usage of a transactional approach to assess the effectiveness of the organization of processes in the public administration system of the Russian Federation

Digital modernization is one of the current strategic priorities of the public administration system of the Russian Federation. The authors prove the existence of two serious methodological gaps in the organization of the process of digital modernization of public administration. They propose to introduce the concept of transactional approach into the sociology of management in order to correct these processes methodologically. This methodological tool is universal and can be used both to rate the effectiveness of digital modernization of a separate department, and to audit the effectiveness of the organization of processes in the public civil service as a whole. The transactional approach developed by the authors can not only form the basis for the development of a practical model for evaluating the implementation efficiency or modernization of separate public administration processes, but also form the basis for launching the large-scale centralization process for providing functionality of federal executive bodies.