Economic optimization of cybersecurity in digital services during the user onboarding process

Cybersecurity in digital services grows complex during onboarding, balancing security and user experience. Online fraud affects e-commerce, streaming, crypto, and fintech, necessitating robust identity verification. Strict protocols deter users, reducing conversion and loyalty. This study explores trade-offs between fraud prevention and retention, using biometric and document verification. It highlights optimizing onboarding to cut losses while ensuring ease. Expert interviews and data show an optimal verification check thoroughness to maximize profit. Advanced tech necessary to be used during the verification is also highlighted in this article. Flexible, tailored strategies outperform rigid ones, emphasizing innovation for protection and engagement.