Business process reengineering in full automation: the limits of technological replacement of the human factor

The article discusses the possibilities and limits of automating business processes without human intervention. Modern technologies such as artificial intelligence (AI), machine learning and robotic automation of processes are analyzed, as well as their impact on the efficiency, flexibility and scalability of processes. Special attention is paid to the potential risks and limitations associated with the exclusion of the human factor. It explores in which areas automation can completely replace humans, and where a hybrid approach is required.