Cross-system way of looking to the management of hotel business

The work is devoted to the development of a mathematical model reflecting the business under resource-limited conditions. As a specific application was the current St. Petersburg hotel segment selected. Also were taken into account the dynamics factors and seasonality of demand as an important part by the consideration for this type of service. The directions of the development of recommendations for the use of the latest technologies in the sphere of global information networks for the marketing of the tourist product. Also, the necessity of creating new management methods, survival strategies and growth based on the use of new information technologies.