Lean production in the hotel business

The analysis of materials devoted to the practical application of the lean production concept in Russian companies shows that most of them are devoted to studying the experience of implementing this concept in large enterprises. The introduction of the concept of lean production in the activities of small businesses can serve as a powerful impetus for the development of such companies. Most often, the field of activity of such companies is the provision of services, resources for capital investments are much smaller, and the level of competition is high. The aim of the study is to study the practical experience of applying the concept of lean manufacturing in the activities of small businesses in the provision of services in the market of St. Petersburg. The authors show on the example of the hotel business the reality and effectiveness of the application of the concept of lean manufacturing. In the course of their research into the practical experience of implementing the Lean concept in the activities of small businesses, the authors came to the conclusion that one of the most important points in the concept of lean manufacturing is to rethink the existing or used approach to organizing a business in the chosen field of activity.