Scientific approaches to development of human resources in the capital’s healthcare: 5 years of research experience

The key condition for providing timely and high-quality medical care is availability of a sufficient number of qualified medical personnel. At the same time, a common problem for modern healthcare systems is staff shortage and, as a consequence, high workload on medical personnel, associated with the risk of medical errors and professional burnout. Another problem is related to development of medical technologies and equipment, as well as digitalization of many processes, which requires health workers to constantly expand their competencies. Hence the need to find solutions regarding, firstly, attracting and stimulating medical personnel, secondly, reducing the workload on medical and nursing staff and, thirdly, improving professional skills of medical specialists. The article provides an overview of the areas of scientific studies that, in order to solve these problems within the Moscow state healthcare system, are carried out under the auspices of the Research Institute of Healthcare Organization and Medical Management of the Department of Healthcare of the City of Moscow. The article presents results of the studies concerning quality of medical education; development of the mentoring system; work of institutes for assessing qualifications of medical specialists; enhancing the role and expanding the functions of nurses; use of employees without medical education in medical organizations; trajectories of professional and career growth of medical specialists; developing competencies for working with patients of different ethnocultural and religious affiliations; increasing the efficiency of supporting patients with several chronic diseases; the role of medical workers in shaping the population’s commitment to the principles of a healthy lifestyle; working conditions and personnel movement in the capital’s healthcare; assessing the intellectual potential of medical organizations.