Development of digital technologies in the banking sector of Russia

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The article discusses the main trends in the development of digital technologies in the banking sector of Russia. The advantages and disadvantages of digitalization are analyzed, as well as the problems faced by commercial banks in the process of implementing innovative solutions. Special attention is paid to the impact of digitalization on the structure and volume of banking services provided, as well as on consumer behavior and preferences. The statistical data illustrating the growth of the share of non-cash payments and the increase in the number of users of remote service channels are presented. It is noted that digital transformation opens up new opportunities for banks to improve their efficiency and strengthen their competitive positions. In conclusion, recommendations are given on how to solve existing problems and further develop digitalization in the banking sector.

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Digitalization, banking, artificial intelligence, robotization, remote service

Короткий адрес: https://sciup.org/170204543

IDR: 170204543   |   DOI: 10.24412/2411-0450-2024-4-1-33-38

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