Development of electronic interaction between citizens and public authorities in the Russian Federation

Автор: Zykov D.A., Orekhova M.S.

Журнал: Экономика и бизнес: теория и практика @economyandbusiness

Статья в выпуске: 11-2 (117), 2024 года.

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The article is devoted to the digital transformation of interaction between public authorities and citizens. The paper presents the results of an analysis of key indicators of the effectiveness of electronic interaction between public authorities and citizens in the Russian Federation. It is noted that the significant positive results demonstrated by the Russian state in this direction contribute to improving access to public services, increasing the speed of their provision and strengthening citizens' trust in government structures.

E-government, public services, information and communication technologies, social networks, digital literacy

Короткий адрес: https://sciup.org/170207986

IDR: 170207986   |   DOI: 10.24412/2411-0450-2024-11-2-73-76

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