Developing Total Quality Management Methodology by Integrating Risk Management and Quality Function Deployment

Nowadays enterprises have developed and implemented approaches to applying individual quality management methods in isolation. However, the integration of methods and their combined use remain a problem to be addressed. This paper demonstrates the possibility of integrating risk management methods and Quality Function Deployment (QFD) that allows for the use of quality management methods at a signifi cantly more advanced level. Furthermore, the research shows that each specifi c quality management method has its own limitations and is valid only in relation to the objectives of quality control, the manufactured product, data collection methods, and the methods for assessing the results of applying quality management methods. Validity assessment of each quality management method allows to understand how effective the overall quality management system is as well as the extent to which it aligns with the goals and objectives of monitoring.