Blockchain technology in public utilities

The study substantiates the necessity of improving management control systems and their tools. The author describes one of the latest information technology that is blockchain, identifies its advantages and disadvantages. This technology can be applied in the management control system of public utility. The study provides case studies for using blockchain technology in billing organization and management company that supports the apartment buildings. This innovative element in the management system of public utility ensures the transparency of mutual obligations between the consumer and the service provider. It helps implement the basic principles of effective relationship, i.e. the principle of the balanced interests of markets players, and the principle of openness in interaction. The author concludes that it is possible to use the blockchain technology to increase the effectiveness of management control systems in public utilities.