The impact of automation on improving operational efficiency and reducing costs in retail

This article examines the impact of automation on improving operational efficiency and reducing costs in retail and concludes that the transformation of the classical retail model in the face of rapid penetration of new technologies and changes in consumer preferences is inevitable. The development of technologies such as artificial intelligence, blockchain, Internet of Things (IoT) and automation has a significant impact on retail. These technologies enable stores to offer a more personalized experience, automate operational processes, and improve logistics.