Analysis of the main mistakes of managers' business etiquette

The purpose of the scientific article is to analyze the main mistakes of business etiquette of managers. The article defines the professional qualities characteristic of a modern specialist in the field of management. The role of professional ethics in the field of management and ensuring the effectiveness of employees in management activities is considered. It has been established that the norms of business etiquette of a manager ensure the formation of a positive image of a specialist in interaction with clients, partners and employees.