Analysis of trends of e-service market in russian federation

The article analyzes the development status of e-services in the Russian Federation from the point of view of dynamics of growth of volumes and market structure of the Internet economy, penetration of key services of B2C and B2B sectors for the period from 2012 to 2019. The authors summarized the key trends in the development of electronic services and made an attempt to systematize the factors that influence them. The authors determined that the market of electronic services is developing steadily at a higher rate than the Russian economy as a whole, but so far the limit of their growth has not been reached. The reported study was funded by RFBR, project number 20-010-00571 "The Impact of Digital Transformation on Improving the Quality and Innovation of Services".