Analysis of the capabilities of tools for implementing process mining technology

Modern realities dictate the requirements for effective optimization of production. Modernization of business, economics, production, healthcare and medicine in general is an urgent task of our time. One of the technologies for effective process analysis is process mining. Process mining technology allows you to extract knowledge from an event log, forming a process model based on it. Such tools make it possible to identify ineffective management structures and business processes, malfunctions in software, and incompetence of employees, solving many problems of organizing effective management in various industries. Today there are many software tools that implement process analysis methods: Disco, Apromore, ProM. Celonis Process Mining, UiPath Process Mining, etc. Selecting software for certain tasks is a complex process, which subsequently affects the implementation of the project as a whole. Therefore, it is extremely important to comprehensively analyze all the capabilities and limitations of existing process mining tools. The following criteria were selected: cost of the framework; availability of source code; programming language; the ability to build a decision tree based on the process; technical support; technical documentation; developed community of developers; the ability to create and add plugins; experience with the framework. Healthcare was chosen as the target application area. According to the results of the analysis, it was concluded that the use of the ProM framework is effective for solving problems in the field of healthcare.