Aspects of consumer rights protection and minimization of legal risks with the purchase of goods and services over the Internet

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With the development of information technology, the number of purchases in online stores began to approach the turnover in the classical form of sales of goods. When the first stores offering goods and services to consumers appeared, the trade was not regulated at all. At present, this aspect is regulated by a wide regulatory framework, including the RF Law “On Protection of Consumer Rights”. In the presented work, the authors analyzed the main aspects and features of consumer protection when purchasing goods and services on the world wide web “Internet” and developed recommendations and a list of features that the consumer should pay attention to when shopping “online”.

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Consumer protection, online purchases, online stores, return of goods, rospotrebnadzor, regulation on the internet

Короткий адрес: https://sciup.org/14119514

IDR: 14119514

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