Assessing the satisfaction of domestic tourists with community-based tourism destinations: a case study of Thanh Toan tile-roofed bridge in Thua Thien Hue province, Vietnam

Бесплатный доступ

This paper aims to evaluate the satisfaction of domestic tourists participating in community-based tourism (CBT) at Thanh Toan Tile-Roofed Bridge in Thua Thien Hue province, Vietnam. The research data was collected directly from 157 domestic tourists through a questionnaire at the Thanh Toan Bridge destination. The study utilized descriptive statistics to answer the research questions. Domestic tourist satisfaction was measured and evaluated based on six factors: (1) Tourism resources; (2) Infrastructure; (3) Tourist environment; (4) Security and safety; (5) Local residents; and (6) Service prices. Based on the research results, the author proposed several solutions to improve the satisfaction of domestic tourists at Thanh Toan Tile-Roofed Bridge.

Еще

Community-based tourism (cbt), satisfaction, domestic tourists, thanh toan tileroofed bridge, thua thien hue province, vietnam

Короткий адрес: https://sciup.org/140307680

IDR: 140307680   |   DOI: 10.5281/zenodo.14261910

Список литературы Assessing the satisfaction of domestic tourists with community-based tourism destinations: a case study of Thanh Toan tile-roofed bridge in Thua Thien Hue province, Vietnam

  • Chen, Y., Zhang, H., & Qiu, L. (2013). A review on tourist satisfaction of tourism destinations. In LISS 2012: Proceedings of 2nd International Conference on Logistics, Informatics and Service Science. Springer Berlin Heidelberg, 593-604.
  • Goodwin, H., & Santilli, R. (2009). Community-based tourism: a success? URL: https://andamandiscoveries.com/press/press-harold-goodwin.pdf
  • Giampiccoli, A., & Saayman, M. (2018). Community-based tourism development model and community participation. African Journal of Hospitality, Tourism and Leisure, 7(4), 1-27.
  • Hughes, K. (1991). Tourist satisfaction: A guided “cultural” tour in North Queensland. Australian Psychologist, 26(3), 166-171.
  • Hausler, N., & Strasdas, W. (2000). Community Based Sustainable Tourism: A Reader.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham R. (2006). Multivariate data analysis. Uppersaddle River.
  • Hossain, M. M. (2020). Influential factors of tourists’ satisfaction in Bangladesh: evidence from selected tourism destinations at Cumilla region. Canadian Journal of Business and Information Studies, 2(4), 75-86. doi:10.34104/cjbis.020.075086.
  • Kozak, M., & Rimmington, M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research, 38(3), 260-269. doi: 10.1177/004728750003800308.
  • Lan, T. H. P., & Truc, N. T. T. (2022). The Satisfaction of Tourists on Community-based Tourism in My Hoa Hung, Vietnam. International Journal of Agricultural Sciences, 5(1), 1-9. doi: 10.25077/ijasc.5.1.1-9.2021.
  • Le Khang, C., Tran, P. V. Q., Mai, H. T. N., Thi, P. V. A., & Triet, N. M. (2024). Analysis of Factors Influencing the Satisfaction of Domestic Tourists with the Community-Based Tourism Destination – Thieng Lieng Island. International Journal of Language, Literature and Culture, 4(2), 10-15. doi: 10.22161/ijllc.4.2.2.
  • Mitchell, J., & Muckosy, P. (2008). A misguided quest: Community-based tourism in Latin America. Overseas Development Institute.
  • Morshed, M. M., Hashim, R. A., & Mahmood, R. (2022). Tourist Satisfaction, Destination Image, Loyalty and Revisit Intention to Malaysia’s National Parks. The Asian Journal of Professional & Business Studies, 3(2). doi: 10.61688/ajpbs.v3i2.36.
  • Nguyen, N. T. (2023). Encourage local people to participate in community-based tourism activities: A case of Thanh Toan Tile-Roofed bridge in Thua Thien Hue province, Vietnam. Service in Russia and Abroad, 17(6/108), 56-67. doi: 10.5281/zenodo.10435284.
  • Omotoba, N., Omotoso, O., & Orimaye, J. O. (2022). An Appraisal of Tourists’ Satisfaction with Community-Based Tourism for Sustainability in Ekiti State, Nigeria. Sprin Journal of Arts, Humanities and Social Sciences, 1(02), 88-97. doi: 10.5281/zenodo.6290754.
  • Puh, B. (2014). Destination image and tourism satisfaction: The case of a Mediterranean destination. Mediterranean Journal of Social Sciences, 5(13), 538. doi: 10.5901/ajis.2014.v3n3p86.
  • Public Security (2022). Community tourism development in Hue. URL: https://cand.com.vn/ chuyen-dong-van-hoa/phat-trien-du-lich-cong-dong-o-xu-hue-i644600/. (In Vietnam).
  • Que, V. (2006). Community tourism: Theory and application. Science and Technics Publ. House.
  • The Mountain Institute. (2000). Community-based tourism for conservation and development: a resource kit. Washington D.C.: The Mountain Institute.
  • Truong, T. H., & King, B. (2009). An evaluation of satisfaction levels among Chinese tourists in Vietnam. International Journal of Tourism Research, 11(6), 521-535. doi: 10.1002/jtr.726.
  • Vietnam National Administration of Tourism (2019). Developing community tourism in a sustainable direction. URL: https://vietnamtourism.gov.vn/post/29392. (In Vietnam).
  • Vietnam National Administration of Tourism (2019). Thua Thien Hue expands and supports community tourism development. URL: https://vietnamtourism.gov.vn/post/29611. (In Vietnam).
  • Zapata, M. J., Hall, C. M., Lindo, P., & Vanderschaeghe, M. (2011). Can community-based tourism contribute to development and poverty alleviation? Lessons from Nicaragua. Current Issues in Tourism, 14(8), 725-749. doi: 10.1080/13683500.2011.559200.
Еще
Статья научная