CRM - system. The efficacy and safety for the business

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Автор: Kalinina Kristina Vadimovna, Lesina Tatiana Victorovna

Журнал: Вестник образовательного консорциума Среднерусский университет. Информационные технологии @vestnik-university

Статья в выпуске: 1 (7), 2016 года.

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He article deals with the CRM system, which provide the opportunity to improve their interaction with customers. The efficiency of the CRM-system is considered on the example "sales funnel". The practice of implementation of CRM systems is investigated on the example of metallurgical industry

Crm-системы, information systems, crm-systems, "sales funnel", customer interaction

Короткий адрес: https://sciup.org/140129950

IDR: 140129950

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