Factors and reserves of increase of labour productivity in service organizations
Автор: Sleptsova E.V., Efimova K.A.
Журнал: Экономика и бизнес: теория и практика @economyandbusiness
Статья в выпуске: 11-2 (45), 2018 года.
Бесплатный доступ
A distinctive feature of service organizations is the presence of front-line staff that directly interacts with customers. The article deals with topical issues of improving the efficiency of this category of personnel in organizations of the service sector. The factors of ensuring the growth of labor efficiency are analyzed and the directions of search of its reserves are designated.
Labor efficiency, service sector, service organizations, personnel management
Короткий адрес: https://sciup.org/170180738
IDR: 170180738 | DOI: 10.24411/2411-0450-2018-10159
Статья научная
