Factors of competitiveness of small hotels

The article is devoted to the problem of competitiveness of small hotel. There are definition of the concept of competitiveness, determines the factors affecting the competitiveness of the hotel in article. The methods of assessing the competitiveness of hotels are also considered, the description of the main components of a competitive hotel. On the example of hotel "Galaktika" the author gives a brief assessment of the competitiveness of the hotel and identifies possible ways to improve it.