Voice assistants in the study of the assessment of the level of public confidence in the public authorities based on the tone of the text

The article studies the possibility of using a voice assistant to solve the problem of assessing the level of public confidence in public authorities by analyzing the sentiment of the respondents' statements. The author's developed methodology for assessing the level of trust in power based on the tonality of the text, which includes three groups of indicators: the level of trust in political and social institutions, the level of justified expectations, the level of trust in a politician as a person is a new tool for conducting sociological research in the system of socio-political relationship. The proposed mechanism for obtaining and analyzing empirical data on assessing the level of public confidence in public authorities based on the results of the analysis of the dialogue between respondents and voice assistant Alice within the framework of the developed skill of Yandex.Alisa ((Political Consultant» will enable government bodies to constantly collect information online for development and implementing federal, regional and local campaigns, taking into account public perception of public policy in real time. Based on the presented mechanism for obtaining empirical data, a sociological study of public opinion and the level of citizens' trust in public authorities was carried out according to the Yandex.Alisa skill ((Political consultants in the Bryansk region.