Indicators of healthy administration" in the subject field of public administration and management

This article examines key management performance indicators (KPIs) that can be used to ensure that individual goals are aligned with organizational goals. To select indicators for assessing the performance of administrative specialists, it will be useful to include indicators that relate to the assessment of the quality of work, and not to specific quantities, such as sales volume. Understanding the details of administrative key performance indicators and how they can contribute to the success of the specialist and the individual area can overall help in achieving the various goals set for the department. This article examines administrative KPIs by type, with examples, and provides guidance on how to develop customized indicators for the goals you want to achieve.