Innovative aspects in the activities of civil status registration authorities
Автор: Nikolaeva O.A.
Журнал: Мировая наука @science-j
Рубрика: Основной раздел
Статья в выпуске: 3 (60), 2022 года.
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Every year, more than 20 million citizens apply to the registry offices, more than 9 million acts of civil status are registered, more than 11 million legally significant actions are performed. On average, every tenth resident of the country once a year applies to the registry office for a public service. The services of the registry offices are included in the federal list of mass socially significant services, as they are important for the population. Their development is being actively carried out on the Unified Portal of Public Services. The growth of the quality and accessibility of public services, their openness are the priorities of the state policy in the Russian Federation. Therefore, the main focus in the industry is on creating a system for the provision of public services that is convenient and understandable for a person, in connection with which the registry offices are rapidly moving to new digital technologies, as a result of which conditions are increasingly being created for prompt interaction with applicants. The successful operation of the Unified State Register of Civil Status Records in 2020-2021 was the first step in the digital transformation of public services of civil registry offices. The article talks about the prospects for the development of digital technologies in the provision of public services by regional registry offices, the leading aspects of the development of the USR registry office system, the development of "super services" and the possibility of registering public services through the Unified Portal of Public Services, an analysis of regulatory legal acts affecting the digitalization of registry offices, as well as some aspects of the development of the system for the provision of public services.
Digital services, public services, digitalization, registry offices, digital technologies, digital model, innovations in the provision of public services
Короткий адрес: https://sciup.org/140292072
IDR: 140292072