Is the internet a means of mass communication or an obstacle to communication between people?

The relevance of this work lies in the fact that in the modern world there are many technologies that allow you to communicate with people through various social networks, but virtual communication cannot convey all the feelings, emotions, voice tone of the speaker. As a result, there is a misunderstanding between people, which often leads to disagreements and quarrels. Internet technologies are so widespread that people sometimes do not notice how much time they spend inside this network. Even harmless, at first glance, two hours a day can lead to serious consequences.