Use of social media at work to improve social development management

Social media can be used to manage the flow of information within teams, thereby strengthening the knowledge management that can be associated with innovation. In this study, we developed a model to test the impact of social networks on the transactional memory system, the ability to assimilate (potential and realized capacity), and the performance of innovative hardware. A partial least-squares analysis of 61 software development teams indicates a positive impact of social media on the transactional memory system, as well as potential and realized learning capacity, which in turn can affect the team's innovative performance. This article presents theoretical contributions and describes the implications for the adoption of social media in knowledge-based teams.