The study of public and municipal services quality in the Republic of Kalmykia
Автор: Lidzhi-Goryaeva Sofia Erdnievna, Khashaeva Anastasia Borisovna, Sangaeva Lyubov Nikolayevna
Журнал: Теория и практика общественного развития @teoria-practica
Рубрика: Социологические науки
Статья в выпуске: 12, 2016 года.
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The article presents results of the social study of quality of the public and municipal services rendered by the executive authorities in the Republic of Kalmykia. The authors review the materials dealing with the development of the problem from the moment of adoption of the administrative reform in Russia in general and in regions in particular.
Administrative reform, public / municipal services, executive authorities, regulations, methodology, monitoring, targets, assessment of quality and availability of services, satisfaction of service receivers, republic of kalmykia
Короткий адрес: https://sciup.org/14938530
IDR: 14938530