Investigation of the operational efficiency of credit institutions in modern condition

This article discusses approaches to determining the operational efficiency of credit institutions in the context of digital transformation of banks, defines the composition of indicators that will assess the effectiveness of digital technology implementations and determine the level of operational efficiency of the bank. The composition of key indicators is determined based on the fact that their values for a certain period will depend on the internal performance of the credit institution itself, as well as on the statistical data necessary to study the issue under study. The article analyzes the current state of operational efficiency indicators in the banking sector, studies the causes of their changes and identifies factors affecting the operational activities of banks. The article includes the study of various theoretical approaches to determining the operational effectiveness of credit institutions. The material was prepared on the basis of analytical and statistical data of the Bank of Russia. For conducting research.