Study of the need to improve the level of managerial competencies of managers and specialists of railway transport

The article formulates the directions for the development of the advanced training system for railway workers in terms of improving the development of educational programs. Most of these areas are associated with obtaining “feedback” from the customer of additional professional education, his involvement in the design and development of advanced training programs. It justifies judgments about the need for scientific understanding of pedagogical activity by conducting pedagogical research aimed at improving the approaches to the organization of additional professional education. In this regard, the tasks were defined and theoretical and applied research was conducted among the managers and specialists of Russian Railways about the need to develop an educational program to improve management skills. Interpretation of the results of the survey and the presented conclusions provide the necessary answers to the request, and also act as a motivational methodology for conducting various kinds of pedagogical research that help determine the subject matter and content of the educational programs required by a customer.