Issues of increasing the role of artificial intelligence technologies in the further improvement of mechanisms for the provision of public services
Автор: Abdimalikova S.S.
Журнал: Экономика и социум @ekonomika-socium
Рубрика: Основной раздел
Статья в выпуске: 9 (100), 2022 года.
Бесплатный доступ
This article is devoted to the issues of providing public services, the introduction of artificial intelligence into the activities of administration bodies, and the experiences of developed foreign countries in this regard, including Germany, Latvia, the United States of America and Thailand, are covered. The prospects for reducing the volume of work and achieving efficiency by increasing the role of artificial intelligence in the provision of public services are analyzed.
Artificial intelligence, the government ai readiness index, "citizens advice bureau", chatbot, service robot
Короткий адрес: https://sciup.org/140299256
IDR: 140299256
Список литературы Issues of increasing the role of artificial intelligence technologies in the further improvement of mechanisms for the provision of public services
- Government AI Readiness Index 2021 https://www.oxfordinsights.com/government-ai-readiness-index2021#:~:text=Nearly%2040%25%20of%20the%20160,while%209%25%20are%20drafting%20one.
- http://www.businessofgovernment.org/sites/default/files/Using%20Artificial%20Intelligence%20to%20Transform%20Government.pdf.
- https://www.oecd-ilibrary.org/docserver/726fd39d-en.pdf?expires=1582196373&id=id&accname=guest&checksum=96B19F4E379E1ADE3C7665766CFCFBB1.
- Artificial Intelligence Strategy of the German Federal Government 2020 Update. https://www.ki-strategie-deutschland.de/files/downloads/Fortschreibung_KI-Strategie_engl.pdf.
- Examples of the usage of Artificial Intelligence (AI) in the Public Sector by Competence Centre for Innovative Procurement (Germany). https://procure2innovate.eu/fileadmin/user_upload/Germany/Mapping_AI_in_Public_Sector_062020_update.pdf.
