Enterprise IT infrastructure: effective management (ITSM), monitoring and auditing

In the era of globalization, business is constantly influenced from the outside, projects and systems are becoming more complex, and their implementation time is shrinking. There are various IT solutions to optimize many processes, but most of them increase the requirements for IT service professionals. The process approach not only improves the quality of services, but also reduces costs. All this is ensured by a well-built enterprise IT infrastructure. This article provides an analysis of the IT platform of a modern enterprise, reveals the general features of implementation, as well as the main features of the activity.