Changes in consumer behavior in the hotel services market in the context of a pandemic
Автор: Atrokhova D.A., Basko V.Yu., Pakhar A.V.
Журнал: Экономика и бизнес: теория и практика @economyandbusiness
Статья в выпуске: 3-1 (85), 2022 года.
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The article discusses the main trends in changes in consumer behavior in the hotel services market in the context of a pandemic on the domestic market in 2021 compared with consumer behavior in 2020. The main segments of consumers according to current needs in the hospitality industry are highlighted.
Hospitality industry, consumer behavior, preferences, segmentation of guests, coronavirus pandemic
Короткий адрес: https://sciup.org/170192193
IDR: 170192193
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