Quantitative assessment of university’s intellectual capital based on fuzzy model

The aim of this research article is to develop and test a fuzzy model for the quantitative evaluation of university intellectual capital. The fuzzy model allows for the assessment of university intellectual capital as a whole, the main components of intellectual capital, the university’s abilities in various types of cognitive activities that contribute to the development of intellectual capital, and explicit and implicit factors of intellectual capital. The key distinguishing features of the model include: the formalization of explicit and implicit factors as linguistic variables and their translation into fuzzy sets; the use of fuzzy logic procedures in a hierarchical structure with possible cycles; the ability to obtain numerical evaluations of the dispersion of calculated values; and increased reliability of results by taking into account the levels of expertise of experts in specific areas of university activity using various smoothing functions. The results of testing the model on a large regional university are presented. Problematic areas in university activities regarding the development of intellectual capital are identified. The materials of the article are of interest to university leaders who receive a tool for a comprehensive assessment of intellectual capital and its components at all levels linked to the university’s development strategy.