Culture of behavior of hotel staff
Автор: Botko D.A., Fadeeva N.O.
Журнал: Форум молодых ученых @forum-nauka
Статья в выпуске: 5 (9), 2017 года.
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The article analyzes the culture of behavior of the hotel worker. Identified the qualities that must have a hotel employee. These qualities reflect the specifics of the service industry. It is also recommended to develop standards of service in the hotel.
Culture of behavior, tact, dignity and modesty, culture of speech
Короткий адрес: https://sciup.org/140278652
IDR: 140278652
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