Mathematical interpretation of the tasks of improving the management of social and economic processes of modern telecommunications company

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Problems of social and economic processes management in modern telecommunication company are studied in this work. The study substantially is in the framework of provision of Internet services to corporate and individual customers. The attention drawn to the main challenges to be addressed in the framework of this research: identification of the most effective social and economic processes structure and its control algorithms.

Telecommunication company, queuing systems, social and economic processes management, control algorithms, efficiency increase, customer service, crm-системы, crm

Короткий адрес: https://sciup.org/140191612

IDR: 140191612

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