Approach to the evaluation of quality in the context of outsourcing processes
Автор: Klochkov Y.S.
Журнал: Известия Самарского научного центра Российской академии наук @izvestiya-ssc
Рубрика: Механика и машиностроение
Статья в выпуске: 4-4 т.12, 2010 года.
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The article covers the problem of evaluating of the quality of processes with the regard for the presence of a concealed consumer. The procedures of the products lifetime processes quality evaluation are defined. The instruments of requirements analyses from the process holder point of view are suggested.
Management of quality, technical system, consumer, evaluation of consumer satisfaction
Короткий адрес: https://sciup.org/148199490
IDR: 148199490
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