Some communication techniques for a guest in accommodation

Автор: Agoeva M.M., Kaisidu E.N.

Журнал: Мировая наука @science-j

Рубрика: Гуманитарные и общественные науки

Статья в выпуске: 11 (80), 2023 года.

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Today in the hotel business, there is a growing need for workers who are able to establish a connection with guests of different nationalities. This process of communication with guests, namely the chain of communication throughout the time of the visitor’s transfer to the hotel is called the language of hospitality.

Intercultural communication, language of hospitality, hotel service, behavioral reaction of the guest

Короткий адрес: https://sciup.org/140302592

IDR: 140302592

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