On the role of the teacher in the emergence and resolution of conflicts in educational institutions

The main goal is to determine the role of the teacher in the occurrence and resolution of conflicts or conflict situations in an educational institution. A teacher is a tool in one of the important areas of a social institution as a pedagogical activity, the main direction of which is the formation of a socially adapted personality. The profession of a teacher in the process of activity involves contacts with a large number of people, whose ‘views’ on certain situations may not coincide, and sometimes even differ dramatically, due to the age difference, social status, etc., as a result of which conflict situations arise. Based on this, any teacher, even a narrow specialist, must have the skills to resolve conflict situations. As in the event of a conflict in an educational institution, it will be the first instance that will have to find a competent and fair solution to the conflict and, if possible, evaluate and prevent other conflict situations arising from the common root.