Updating the quality management subprocess provision of services to the organization
Автор: Gerasimov B.N.
Журнал: Экономика и бизнес: теория и практика @economyandbusiness
Статья в выпуске: 7 (113), 2024 года.
Бесплатный доступ
The study of the attributes of management subprocesses in economic systems makes it possible to identify weak links for their subsequent elimination. A comparison of the normative and actual state of the attributes of the service quality management subprocess revealed problems in its implementation in the organization. To eliminate the problems, innovative proposals have been developed to improve the functioning of certain attributes of its functioning, which relate mainly to updating the resource provision of activities to improve the quality of health and cosmetology services to consumers.
Management, organization, attributes of a subprocess, quality management, provision of services, problems, proposals
Короткий адрес: https://sciup.org/170206332
IDR: 170206332 | DOI: 10.24412/2411-0450-2024-7-47-52