Feedback with users of the interlibrary loan and delivery of documents in the State public scientific technical library of the Siberian branch of the Russian Academy of Sciences

The author provides selective data from questionnaire survey of users of the interlibrary loan and delivery of documents in the State Public Scientific Technical Library of the Siberian Branch of the Russian Academy of Sciences. The role and importance of the feedback of the SPSTL SB RAS with subscribers and readers in the process of interaction is noted. The possibility of using the results of feedback for conducting production, organizational, technological, methodical and scientific work is underlined.