Rural hospitality directions in the Russian Federation
Автор: Krivtsov Ivan, Kosulnikova Tatyana
Журнал: Сервис в России и за рубежом @service-rusjournal
Рубрика: Актуальные вопросы государственного, муниципального и корпоративного управления в сфере услуг
Статья в выпуске: 7 (68), 2016 года.
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The article discusses the formation of rural hospitality in the Russian Federa- tion. We describe the deep cultural, historical and spiritual roots of the phe- nomenon of hospitality in different ethnic groups living in our country. Pro- ceeding from the need to find appropriate directions of rural hospitality for- mation, the article introduces a number of tasks that contribute to the suc- cessful solution of given problems. The article discloses the concept of "rural hospitality" in activity and spiritual aspects, characterizes motivation of rural hospitality consumers and reveals those qualities, which the owners of rural estates should have. The legal and socio-economic basics for the formation of hospitality spheres are analyzed. Terminological apparatus of GOST R 56641-2015 "Small funds accommodation services. Rural guest houses. Gen- eral requirements” is carefully considered. The article highlights the im- portant role of rural tourism in addressing a number of issues of rural areas sustainable development, such as the conservation of small settlements, the development of additional employment, increasing incomes, strengthening of youth in rural areas. The authors present own opinion on the structure and the essential characteristics of the product "rural hospitality" that in- cludes a number of levels, each of which is the object of improving to create optimal tourist product. A systematic interpretation of the substantive de- scriptions of "rural hospitality service" category is suggested. The strategic directions of state policy in hospitality sphere are outlined, which is associat- ed with the relief of the tax burden for the rural guest houses, development of infrastructure in rural areas, competent information support for the pro- motion of rural hospitality products in the domestic and international tourist market, the improvement of service quality in rural tourism, on the basis of staff training, development and implementation of service standards.
Rural hospitality, rural tourism, sustainable development of rural areas, rural hospitality product structure, rural service of hospitality
Короткий адрес: https://sciup.org/140208461
IDR: 140208461 | DOI: 10.12737/21823