Major mistakes in customer service
Автор: Strelchenko E.A., Bedina P.A.
Журнал: Экономика и бизнес: теория и практика @economyandbusiness
Статья в выпуске: 4-2 (26), 2017 года.
Бесплатный доступ
The focus of research is to identify the major mistakes made in customer service. In this article special attention is paid to five such errors, and the reasons why organizations still should avoid them. These aspects are applicable to absolutely any field of small business.
Economy, consumer, client, service, small business
Короткий адрес: https://sciup.org/170180473
IDR: 170180473
Статья научная
