Indicators of the quality of tourist services
Автор: Klyammer P.S., Lekhtyanskaya L.V.
Журнал: Экономика и бизнес: теория и практика @economyandbusiness
Статья в выпуске: 6-2 (100), 2023 года.
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This article describes the most important quality indicators in the tourism sector that influence the effective provision of services to consumers. The assessment of the quality and consumer value of tourist services is based on the analysis of such indicators as technical, functional, ethical quality and indicators of socially necessary value. The quality of tourist services is one of the main factors in choosing travel packages.
Quality, quality management, service quality criteria, competitiveness, consumer of a tourist product, quality service conditions, quality indicators, tourist service
Короткий адрес: https://sciup.org/170199050
IDR: 170199050 | DOI: 10.24412/2411-0450-2023-6-2-9-13
