Improving the quality of public administration is the main factor in improving the sustainability of development
Автор: Filippova A. S.
Журнал: Форум молодых ученых @forum-nauka
Статья в выпуске: 1 (41), 2020 года.
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The article considers the main criteria of quality management of public services provided to the population. At the same time, the article considers the stages of quality management assessment. As well as the model most often used in assessing the quality of public services.
Public services, quality factors of public services, evaluation criteria, satisfaction with the quality of services, quality management
Короткий адрес: https://sciup.org/140287224
IDR: 140287224
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