Principles of standardization in ensuring the quality of customs services

Автор: Neparko M.V., Rozhkova M.S.

Журнал: Экономика и бизнес: теория и практика @economyandbusiness

Статья в выпуске: 1-2 (59), 2020 года.

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The customs authorities, as part of the performance of their state functions, provide state services to participants in foreign economic activity. In this regard, the quality of public services provided by the customs authorities is of particular interest. The article discusses the international standards ISO 9000 series «quality management Systems», which form the documentary basis of quality management of customs services, principles and methods of their application.

Customs authorities, state services, participants of foreign economic activity, quality international standards

Короткий адрес: https://sciup.org/170182018

IDR: 170182018   |   DOI: 10.24411/2411-0450-2020-10048

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