Decision making on the basis of consensus using multi-agent technologies

Increasing of the management efficiency is connected with reaching mutual understanding and consensus in the course of concurrent decision making by persons found in problem situation and taking part in its regulation. Mutual understanding is considered not as points of view similarity but as different points of view gravitation: if a person has opportunity to satisfy another person's need than agreement on providing of appropriate services can be interpreted as mutual understanding achievement between them. According to this context we offer to build multi-agent situation models which guarantee support of the processes of mutual understanding achievement on the basis of consensus for acceleration and improvement of decision making procedure. The main stages which must be fulfilled on the path to creating of mutual understanding support and consensus means are described.