Making managerial decisions based on the results of quality assessment of higher education programs

the article presents the results of a study on the problem of applying data obtained during monitoring the quality of the educational process in universities when making managerial decisions at various levels. It was found that in the practical activities of the administrative and managerial staff of universities, the results of monitoring the quality of the educational process are used fragmentarily and inefficiently. The analysis of domestic approaches to assessing the quality of education and the scientific characteristics of management decisions requiring the use of quality monitoring data is presented. In the course of the research, the methods of non-integrated observation, analysis of scientific sources and educational and program documentation of universities, and interviewing university faculty and management staff were used. It has been established that the reason for the lack of feedback between management and quality monitoring systems is the lack of scientific approaches and practical methods for using this kind of information in the management process. It is revealed that the use of monitoring data on the quality of the educational process is advisable when making administrative, managerial, organizational, didactic and educational decisions. A promising area of research in the field of assessing the quality of the educational process in universities is the inclusion of extracurricular educational activities in a single quality monitoring system. The article was written on the basis of the RANEPA state assignment research program.