Development of calculation system for call center operation indicators
Автор: Chernousov K.E.
Журнал: Форум молодых ученых @forum-nauka
Статья в выпуске: 6 (58), 2021 года.
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In the article the concept of a call center, as well as the main indicators for the effectiveness of the organization. The development of an information system in Visual Studio for calculating the performance of a call center is presented.
Call center, c #, visual studio, windows form
Короткий адрес: https://sciup.org/140288800
IDR: 140288800
Статья научная